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Young people and families directory


Pohwer Thurrock 'advocacy making your voice heard'

Any adult in Thurrock can access POhWER if they have a disability (physical/learning/mental health) or are vulnerable and do not understand matters and require support. They do not have to be a Thurrock social care service user.

They hold regular drop in services at the South Ockendon Centre, Derry Avenue South, Ockendon, Essex, RM15 5DX or at the Corringham Library, St. John's Way or at the Grays Library, Orsett Road or at the Tilbury Library, Civic Square, Tilbury, Essex, RM18 8AD. Their contact number is 0300 456 2370.


POhWER delivers information, advice, support and advocacy services throughout England. We aim to support people who face difficult issues and want to make their voice heard.

We regularly work with:

  • People who feel they have been let down by the NHS and want to make a complaint,
  • Older people,
  • People with mental health issues,
  • People with sensory impairment,
  • People with physical disabilities,
  • People with learning disabilities,
  • Children and young people,
  • People with autism,
  • People who have experienced discrimination or exclusion.

All POhWER's services are free, independent and confidential.

Advocacy plays a big part in the services we provide. Advocacy is about:

  • Ensuring people have the information they need to make the right choices for them,
  • Supporting people to speak up and be heard,
  • Helping people to secure their rights, and the services and support they need,
  • Enabling people to play a full part in their communities.

An advocate will listen to you, help you talk to people and ask them questions, go to meetings with you, help you understand information given to you, and your rights, make telephone calls for you and write letters with you.

An advocate will not tell you what to do, talk to people you don't want them to talk to or keep information from you.

POhWER advocates are highly trained and independent.

We are here to help when you need us, but many people do not require an advocate, just some guidance and support when they need it.

Our self help tools are designed to answer your questions and to give you an easy to understand step by step guide to raising issues of concern to you. But remember, we are still here if you need us - just contact us.


Who to contact

0300 456 2370

Where to go

Drop in's across Thurrock

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