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Ask Thurrock

Young people and families directory


Family Information Service (FIS) Helpline

Monday to Friday 9.00am - 5.00pm

The Family Information Service (FIS) provides free and impartial information and advice on childcare and family support services in Thurrock. Our service is aimed at parents/carers (and prospective parents) of children up to their 25th birthday. This includes:

  • Childcare registered with Ofsted, including Childminders, Day Nurseries, Pre-schools, Out of School Clubs and Holiday Schemes.
  • Parent and Toddler Groups
  • Advice and support on free early education places for 2, 3 and 4 year olds
  • Childcare vouchers, tax credits
  • Signpost to family support services
  • Information on activities for children, young people and families
  • Work/life balance
  • Childcare as a career or business &
    Training and qualifications
  • Positive Activities (5-19 years)
  • Young People
  • Local Offer/SEND Information
  • Information on 30 Hours childcare

Our service is tailored to individual needs. FIS are an experienced team with a good deal of local knowledge. We work closely with many agencies including: Job Centre Plus, Ofsted, neighbouring authorities, services for disabled children and special education needs.

Who to contact

01375 652801 (Option 2)

Where to go

Thurrock Council
Civic Offices
New Road
RM17 6SL

When is it on?

Date & Time Information
Monday to Friday 9.00am - 5.00pm

Other details

Cost Description

Funded Places

Journey Planner

Address: Civic Offices  New Road  Grays 

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