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Family Information Service (FIS) Helpline

Monday to Friday 9.00am - 5.00pm

The Family Information Service (FIS) provides free and impartial information and advice on childcare and family support services in Thurrock. Our service is aimed at parents/carers (and prospective parents) of children up to their 25th birthday. This includes:

  • Childcare registered with Ofsted, including Childminders, Day Nurseries, Pre-schools, Out of School Clubs and Holiday Schemes.
  • Parent and Toddler Groups
  • Advice and support on free early education places for 2, 3 and 4 year olds
  • Childcare vouchers, tax credits
  • Signpost to family support services
  • Information on activities for children, young people and families
  • Work/life balance
  • Childcare as a career or business &
    Training and qualifications
  • Positive Activities (5-19 years)
  • Young People
  • Local Offer/SEND Information
  • Information on 30 Hours childcare

Our service is tailored to individual needs. FIS are an experienced team with a good deal of local knowledge. We work closely with many agencies including: Job Centre Plus, Ofsted, neighbouring authorities, services for disabled children and special education needs.

Who to contact

Telephone
01375 652801 (Option 2) fis@thurrock.gov.uk
Website
https://www.thurrock.gov.uk/.../family-information
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Where to go

Name
Thurrock Council
Address
Civic Offices
New Road
Grays
Postcode
RM17 6SL
View RM17 6SL on a map

Costs

Details
FREE

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Last Updated

Last updated: 16/02/2018

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